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Privacy Policy — Builders Repair Solutions

Last Updated: February 10, 2026

Builders Repair Solutions (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or interact with our services.

1. Information We Collect

A. Information You Provide Directly

  • Name, email address, phone number

  • Shipping and billing address

  • Payment details (processed securely by third‑party payment processors)

  • Account login information (if you create an account)

  • Order details and purchase history

  • Customer support messages or inquiries

B. Information Collected Automatically

When you visit our website, we may automatically collect:

  • IP address

  • Browser type, device information, and operating system

  • Pages viewed and time spent on the site

  • Cookies and tracking technologies used for analytics, performance, and shopping cart functionality

C. Payment Information

We do not store full credit card numbers. All payments are processed securely through trusted third‑party payment processors.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Communicate about order status

  • Provide customer support

  • Improve our website, products, and services

  • Send promotional emails (only if you opt in)

  • Prevent fraud and maintain security

  • Comply with legal obligations

3. Sharing Your Information

We do not sell your personal information.

We may share your information with:

A. Service Providers

  • Shipping carriers

  • Payment processors

  • Website hosting, analytics, and technical support providers

These partners only receive the information necessary to perform their services.

B. Legal Requirements

We may disclose information to:

  • Comply with laws or legal processes

  • Protect our rights, customers, or business

4. Cookies & Tracking Technologies

We use cookies to:

  • Improve website performance

  • Remember your preferences

  • Analyze site traffic

  • Support shopping cart functionality

You may disable cookies in your browser settings, but some features may not function properly.

5. Data Security

We use industry‑standard security measures, including:

  • Encrypted connections (HTTPS)

  • Secure payment processing

  • Access controls and monitoring

While we take reasonable steps to protect your information, no method of transmission is 100% secure.

6. Data Retention

We retain personal information only as long as necessary to:

  • Fulfill orders

  • Provide customer support

  • Meet legal, tax, and accounting requirements

When data is no longer needed, we securely delete or anonymize it.

7. Your Choices

You may:

  • Update or correct your account information

  • Opt out of marketing emails

  • Request deletion of your account

  • Disable cookies in your browser

To make a request, contact us at shill@buildersrepair.com.

8. California Residents: Your Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the following rights:

A. Right to Know

You may request:

  • The categories of personal information we collect

  • The sources of that information

  • The purposes for which we use it

  • The categories of third parties with whom we share it

  • Specific pieces of personal information we have collected about you

C. Right to Correct

You may request corrections to inaccurate personal information.

D. Right to Opt Out of “Selling” or “Sharing”

We do not sell or share personal information for cross‑context behavioral advertising.

E. Right to Limit Use of Sensitive Personal Information

We do not collect or use sensitive personal information for purposes requiring limitation under California law.

F. Right to Non‑Discrimination

We will not deny services, charge different prices, or provide a different level of service if you exercise your privacy rights.

How to Submit a Request

Email us at shill@buildersrepair.com with the subject line: “California Privacy Request.”

We may need to verify your identity before processing your request.

9. Children’s Privacy

Our website is not intended for children under 13, and we do not knowingly collect information from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

11. Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us:

Builders Repair Solutions Email: shill@buildersrepair.com

Phone: (410) 928‑7900

Hours: Monday–Friday, 8 AM–5 PM EST

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